Hanmak Technologies Ltd is a small butfast growing ICT firm specializing in the development of custom-made software applications and provision of ICT solutions.  We are looking for a suitable intern to fill the position of IT Support Technician.

Office Location

Aqua Plaza, Muranga Road, near Pioneer International University – Pangani  (Nairobi).

Requirements

  • Excellent verbal and written communication skills
  • Ability to think logically
  • Professionalism and dependability
  • Willingness and ability to learn and adapt fast to work requirements
  • Ability to maintain stable performance under pressure or opposition
  • Willingness to travel
  • Customer focus and ability to understand and appreciate different business processes
  • Good memory of how windows operating system and application software work
    Excellent presentation skills and ability to demonstrate the workings of an ERP software
  • Knowledge in computer network installation and configuration
  • Knowledge and good understanding of databases such as MySQl, Ms-Server, Oracle etc
  • CCNA certification

Key Responsibilities

  • Presenting and demonstrating the use of software solutions to prospective clients
  • Assisting in user requirement specification analysis
  • Assisting the development team in testing new software
  • Installing software and training users
  • Providing software support in person, via telephone and internet
  • Assisting in the diagnosis of computer hardware, network and software problems and providing solutions
  • Preparing software technical documentation and user guides
  • The IT support technician will be expected to fulfill additional duties as assigned

If you meet the above please email your cover letter and resume to This email address is being protected from spambots. You need JavaScript enabled to view it. with the subject ‘IT Support Intern’.

Click here to download a copy of the Job Description

 

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