All Your Hospital Operations in One Secure System
MedicentreV3 HMIS helps hospitals save time, seal revenue leaks, and reduce staff workload, all while improving patient experience bringing your entire hospital from billing, labs, pharmacy, wards, to insurance approvals, all under one smart system
- No credit card required
Why Healthcare Organizations Trust Us
Hospitals using MedicentreV3 HMIS
Years in the healthcare IT industry
Uptime on secure cloud servers
faster insurance approvals with MedicentreV3 HMIS
Here’s what that means for your team every single day:
The Benefits Hospitals See from Day One

Faster Workflows
MedicentreV3 HMIS streamlines the entire patient journey. Its coordinated queue management allows patients to move across departments without confusion or delays.

Seal Revenue Leakage
MedicentreV3 seals revenue leakage by automatically billing every drug dispensed and procedure done, backed by clear, real-time financial reports that show exactly where your money goes.

Reduce Stock Losses
Through automated stock tracking, every item movement is recorded, and clear stock usage reports give full visibility into what comes in, what goes out, and what remains..

Better Decision Making
MedicentreV3 HMIS provides real-time Business Intelligence dashboards (with upcoming AI-powered reporting) to help administrators track trends, manage resources, and make informed decisions.

Powerful Integrations
MedicentreV3 HMIS connects effortlessly with key healthcare systems and government tools: KRA eTIMS, SHA HIE, MPESA, DICOM, HL7, and Slade/SMART for insurance claims.

Peace of Mind
Built for healthcare compliance from day one. MedicentreV3 HMIS is secure, fully cloud-ready, and certified by the Data Protection Commissioner
Designed for Simplicity
Built for Healthcare Professionals
Our user-friendly dashboard helps your staff stay organized and efficient with clear insights, quick navigation, and instant access to what matters most.
Our Journey of Innovation in Healthcare Technology
MedicentreV1
As one of the first modern HMIS solutions in Kenya, MedicentreV1 helped define the standard for the best hospital management systems, moving hospitals from paper chaos to faster, more reliable digital patient management.
MedicentreV2
As adoption grew, we upgraded Medicentre into a smarter, more connected HMIS in Kenya, shaping the standard for the best HMIS in Kenya. MedicentreV2 delivered smoother workflows, better departmental integration, and stronger support for the country’s growing healthcare needs.
MedicentreV3
This was a turning point when we rebuilt Medicentre into a fully integrated HMIS and hospital ERP system, making it stronger and faster, and enabling its growth from a Kenyan solution into a trusted hospital management system used across Africa.
Today, MedicentreV3 is a leading hospital management system in Kenya and Africa, trusted by over 250 hospitals to work smarter, stay compliant, and deliver better care.
Built for the Future of Healthcare in Kenya and Across Africa

SHA HIE (Health Information Exchange)
MedicentreV3 connects directly with SHA HIE, giving clinicians a complete, up-to-date patient history. Faster decisions, fewer errors, and safer care, all from one integrated Hospital Management System in Kenya.

HL7 (Health Level Seven)
Through full HL7 support, MedicentreV3 enables smooth data exchange between laboratory systems, medical devices, and third-party hospital tools. Facilities benefit from clean, consistent data with no manual duplication.

M-PESA Payment Integration
The system supports instant M-PESA payments for bills, deposits, and co-payments. Hospitals receive real-time reconciliation inside the HMIS, reducing cash-handling risks and improving financial accuracy.

Biometric Time Attendance
MedicentreV3 connects with biometric time attendance systems to track staff hours with accuracy and transparency. Managers gain real-time visibility into shifts, while hospitals eliminate payroll fraud and reduce manual time-sheet errors.

DICOM Imaging (Radiology Standard)
MedicentreV3 HMIS connects with radiology equipment using DICOM, allowing X-rays, CT scans, MRIs, and ultrasounds to flow directly into the system.

KRA eTIMS Compliance
MedicentreV3 auto-syncs with KRA eTIMS, generating compliant receipts and audit-ready financial records. It saves your finance team hours of work and keeps your hospital 100% within Kenyan regulations.

SMART / Slade 360 Insurance Integration
MedicentreV3 integrates with SMART and Slade 360, enabling quick verification and submission of insurance claims. Hospitals experience faster approvals, fewer paperwork bottlenecks, and shorter patient waiting times.

Bulk SMS Messaging
MedicentreV3 supports automated Bulk SMS communication to improve patient engagement. Facilities can send welcome messages to new or returning patients, birthday greetings, appointment reminders, and medication reminders
Powering Healthcare Across Africa
From Kenya to Nigeria, MedicentreV3 helps hospitals and clinics digitize operations, reduce revenue leakage, improve patient care, and manage every department from a single integrated healthcare management system.
Certified To Keep You Compliant
We are proud to be

Certified as a Data Controller
Certified as a Data Controller by the Office of the Data Protection Commissioner

Certified as a Data Processor
Certified as a Data Processor by the Office of the Data Protection Commissioner

Authorized KRA eTIMS Integrator
Authorized KRA eTIMS Integrator by KRA eTIMS

DHA Certification in Progress
DHA Certification in Progress
These recognitions prove that security, compliance, and transparency are at the heart of everything we build.
What Hospitals and Clinics Like Yours Are Saying












We Care On Every Step of the Way
Getting started with a new hospital system should not feel overwhelming. That is why we are here, from onboarding to daily support, we make sure you are never alone.
Unlimited System Training
Our Learning Management System (LMS), helps your team get onboarded fast, simple, and effective. Each hospital role has a tailored learning path, complete with guided lessons, interactive assessments, and certification upon completion.
24/7 Support
We understand that healthcare never sleeps. That is why our support team is on standby 24/7, ready to assist you when every second counts.
Dedicated Support Portal
Access guides, video tutorials, and ticket tracking, all in one place. We have built a self-service Support Portal to help you solve minor issues fast, so your team can stay focused on patient care.
Flexible Hospital Management System Pricing
Every hospital is different. That is why MedicentreV3 uses modular pricing. You only pay for the modules you need. Whether you are running a small clinic or a multi-branch hospital, our pricing adapts to your size, workflow, and budget. On top of that, you can choose a subscription plan that fits how your hospital operates.
Choose the Right Plan for Your Hospital
Flexible MedicentreV3 subscriptions designed for hospitals, clinics, and growing healthcare facilities.

Annual Subscription
Pay once for the year and enjoy uninterrupted access to your selected MedicentreV3 modules.
Annual Subscription
Pay once for the year and enjoy uninterrupted access to your selected MedicentreV3 modules. This option simplifies administration and offers long-term cost stability.

Monthly Subscription
Pay on a monthly basis with full access to the MedicentreV3 modules you’ve selected.
Monthly Subscription
Pay on a monthly basis with full access to the MedicentreV3 modules you’ve selected. This option allows you to manage costs steadily while keeping your hospital operations fully connected.

Per Patient Visit Subscription
Pricing is based on actual patient visits, with full access to the selected MedicentreV3 modules.
Per Patient Visit Subscription
Pricing is based on actual patient visits, with full access to the selected MedicentreV3 modules. This keeps costs aligned with hospital activity while maintaining complete system functionality.
Did We Miss Something? See If It’s Answered Below
Pre-Purchase FAQs
Must the system be cloud-based?
No, the system can be deployed on the cloud or on-premise. However, the cloud-based option is recommended for improved hospital operational visibility, regular updates, and efficient customer support.
How is the system priced?
Our pricing for MedicentreV3 is modular, allowing you to pay only for the modules you need based on the number of concurrent users (number of users accessing the system at the same time). .
You have several subscription options:
1. **Annual Subscription**: Pay once for the year for uninterrupted access to your selected modules.
2. **Monthly Subscription**: Pay on a monthly basis with full access to the modules you've selected.
3. **Per Patient Visit Subscription**: Pricing is based on actual patient visits, with full access to the selected modules.
You can check our pricing details at [this link](https://pricing.hanmak.co.ke/).
How is the system supported after I acquire the service?
Once you acquire the system, you will receive free 24/7 support throughout the entire period of your subscription to ensure the system runs smoothly and any issues are addressed promptly.
You will also have access to the following support resources:
- Hanmak Support Portal – where you can log support tickets and track their progress in real time.
- Hanmak Learning Management System – which provides training materials, guides, and resources to help your team use the system effectively.
This ensures that your team always has both direct support and learning resources whenever needed.
Can the system be accessed from anywhere?
The system being cloud-based, it can be accessed from anywhere on the globe through any internet-enable device. However, this access is managed through geo-location and geo-fencing mechanisms that allows the hospital to decide who has the privileges of access.
How does the system enforce access controls?
The system enforces access controls through role-based access. Specific users can only access functions for which they have been assigned a privilege.
The system being cloud-based, is our data safe?
Absolutely. Transmission of data from user devices to the cloud server is encrypted end-to-end. The cloud server sits behind layers of firewalls that protects your data from any unauthorized access or malicious attack. As a way of providing multiple security measures, there is an automated back-up service that avails a copy of all your data at your preferred location.
How scalable is the system?
Both horizontal and vertical scalabilities are integral to the design of the system. The architecture of the application offers you not only a highly scalable application but also a robust system. This means you can add as many outlets and users as you may require without affecting the performance of the system.
Support FAQs
How do I contact support team?
The general number +254 (0) 795 057 377, +254 (0) 789 199 524, +254 (0) 786 676 144. The call will be picked up by a Customer Support Executive. If you would like to contact the Hanmak help desk by email, write customersuccess@hanmak.co.ke.
Do you provide training for new staff?
Yes. We offer onboarding training and continuous learning through our built-in Learning Management System (LMS).
What type of support does MedicentreV3 offer?
We provide 24/7 technical and user support through our Helpdesk Portal, email, phone, and live chat.
What is the Hanmak Support Portal?
It is a self-service platform where users can log issues, track progress, access guides, and find solutions instantly. You can access it at https://support.hanmak.co.ke/
Can users raise support tickets themselves?
Yes. Authorized users can submit tickets directly at the Hanmak Support Portal, attach screenshots, and describe issues in detail.
Can we request new features or improvements?
Yes. Feature requests can be submitted through the support portal and reviewed by our product team.
How do you handle system updates?
Updates are rolled out automatically with minimal disruption and users are notified in advance.
Everything Your Hospital Needs in MedicentreV3 Hospital System
Join 250+ hospitals already running smarter with MedicentreV3 HMIS. Book a free demo and see the difference in just minutes.
- No credit card required